We're committed to making sure you're happy with your purchase, so if for any reason at all you aren't 100% satisfied with your order, we will issue a full refund within 15 days of receipt of the product. To be eligible for return, the item must be in perfect condition, with no evidence of use, wear or damage, must also include all tags, packaging and hygiene protectors in place. We suggest that you wear undergarments when trying on intimate apparel. All products purchased on sale are final, no refunds, no exceptions.
You will receive an email with instructions on how to ship your package back to us. Once our quality control team approves the product and verifies that it meets our return policy conditions, your refund will be processed in 1-3 business days. A $9.99 flat return label fee will be deducted from your refund amount.