FAQ

HOW TO REGISTER?
You need to click the registration button in the upper right corner and it will automatically redirect you to a site where you need to fill out the form and click submit; You will receive an email verifying your account details; It is very important that you verify that all the information in your account is correct, after you have done this, click on the link to confirm your account registration. After performing these steps, you will be able to enter the WOAHCO page and buy the products we offer; you can cancel your account with the website at any time.

DID YOU FORGET YOUR PASSWORD?
At the top right you will find a link called "Forgot your password?" Enter your email and we will send you a new password.

HOW TO CHANGE YOUR EMAIL?
You just have to log into your account, and there you can update your personal information.

HOW TO FIND A PRODUCT?
The website has a search bar that will help you find the relevant products according to the keywords you entered, the most common relevant words are brand, gender and color. The page also has SEARCH FILTERS, which will help you find the items that interest you most, these are located in the upper right and are composed of the filter for men, women and brands and you can refine your search with the category displayed on them.

HOW TO BUY?
1. Add the items you want to buy to the shopping bag.
2. Go to the shopping bag and fill in the shipping information.
3. Click pay.
4. Choose the payment method.

HOW CAN I PAY?
WOAHCO receives credit cards, debit cards, paypal and amazon pay. 

CAN I CHANGE THE FORM OF PAYMENT?
You can change the payment method if you have not completed the purchase yet, after completing it you will not be able to change the payment method.

HAVE YOU NOT FINISHED YOUR PURCHASE?
There may be several reasons for your purchase not going through. It is possible that if you paid by credit or debit card, your bank will reject the purchase due to security reasons or insufficient funds, we recommend that you contact your bank immediately.